Please understand our matchmakers aim to propose the perfect match, one that delights both parties.
This means if your profile fits within your soulmate’s preferences, we’ll propose you as Daily Match! You can download Once free of charge and we will propose to you a free match, handpicked by our matchmakers, every single day at noon.
You will receive your first match(es) at your first noon, but our moderators must first validate your profile information and photos.
Though it is usually done rapidly, it may take up to 12 hours.
With this premium function, you can chat with a human matchmaker, trained and certified by Once.
It is a real-time interaction providing you with advice and suggestions about potential matches.
The higher the ‘Match Quality’, the better our matchmakers’ idea of your perfect match.
The profiles seen here are genuine Once users, but not necessarily located within your matching radius.
For the passionate Casanovas amongst us, we implemented the ‘Crown’ functions to enable the real lovers to win over even more hearts.You may notice that your Match Quality drops occasionally, this happens when you pass up on one of your daily proposed matches, thus letting us know that we can still get to know your preferences better.Profiles are rated one to five stars, one being the lowest, with five you tell our Matchmakers you would like to match such profiles. ’, you can report an offensive or suspected false profile.That’s why we sometimes choose to match you with someone a bit further from you rather than not matching you at all.While this may be surprising at first, we have received many long-distance success stories!